CurtainCall Features: Complete Theatre Ticketing Solution
A full breakdown of every CurtainCall feature — interactive seat maps, mobile QR check-in, Stripe & Square payments, AI smart pricing, concessions POS, and real-time analytics. Built for school theatres and community venues.
Founder & Lead Developer at Metorox Software LLC — 10+ years of full-stack development experience building custom software, WordPress plugins, SaaS platforms, and digital marketing solutions for small businesses. Learn more about Ryan →
CurtainCall is a purpose-built theatre ticketing platform designed for school theatres, community playhouses, and small-to-mid-size performing arts venues. Unlike generic event platforms such as Eventbrite or Ticketmaster, CurtainCall was engineered from the ground up to handle the unique needs of live theatre — assigned seating, multi-night runs, comp tickets, student pricing, and real-time door management.
Built by Metorox Software, CurtainCall combines modern SaaS architecture with theatre-specific workflows. Whether you're selling 50 tickets for a school play or 500 for a community musical, every feature below is included — no upsells, no hidden modules.
This guide covers every major feature in detail. If you're evaluating ticketing platforms, see our best ticketing software for school theatres comparison or the CurtainCall vs. competitors breakdown.
Core Features
Interactive Seat Map Builder
CurtainCall's drag-and-drop seat map builder lets you recreate your exact venue layout visually. No coding, no generic grids — build what your audience actually sees.
- ✓Drag-and-drop seat placement with snap-to-grid
- ✓Curved rows, balconies, mezzanines, and orchestra sections
- ✓Accessible seating markers (ADA/wheelchair icons)
- ✓Section-based pricing zones with color coding
- ✓Multiple venue layouts saved and reusable across productions
- ✓Export layouts as SVG, PNG, or PDF for print programs
- ✓Real-time preview of customer-facing seat selection
Online Ticket Sales & Payment Processing
Accept credit card payments online through Stripe or Square — no merchant account setup, no PCI headaches. Customers buy tickets from any device, 24/7.
- ✓Stripe and Square payment integration (choose one or both)
- ✓PCI DSS Level 1 compliant payment handling
- ✓Automatic email confirmations with QR-coded tickets
- ✓Support for discount codes, promo pricing, and group rates
- ✓Comp ticket generation for sponsors, cast, and crew
- ✓Refund and exchange management from the admin dashboard
- ✓Multi-currency support for international venues
Mobile QR Check-In
Scan tickets at the door using any smartphone browser — no app download, no expensive hardware. Real-time attendance counts visible to all staff simultaneously.
- ✓QR code scanning via smartphone camera (no app required)
- ✓Real-time checked-in vs. remaining ticket counts
- ✓Duplicate scan detection with instant alerts
- ✓Multi-device support — multiple staff can scan at once
- ✓Offline fallback mode for venues with weak WiFi
- ✓Check-in history log for post-show reconciliation
- ✓Will-call / box office lookup by name or confirmation number
For a deeper look at the seat map builder specifically, read our seat map builder features guide. To see how CurtainCall compares on check-in workflows, see the full competitor comparison.
Advanced & AI Features
AI Smart Pricing
CurtainCall's AI pricing engine analyzes event details, historical sales, and demand signals to recommend optimal ticket prices. Accept the suggestions or override manually — you're always in control.
- ✓Demand-based price recommendations per show
- ✓Historical sales pattern analysis across productions
- ✓Section-by-section pricing optimization
- ✓Manual override with one click
- ✓Price change audit log for transparency
AI Event Description Generator
Stuck writing show descriptions? CurtainCall's AI generates compelling, SEO-friendly event descriptions from your show title, genre, and a few keywords. Edit the output or use it as-is.
- ✓Generate descriptions from title + genre + keywords
- ✓SEO-optimized output for search visibility
- ✓Multiple tone options (formal, casual, family-friendly)
- ✓One-click regeneration for alternatives
- ✓Edit inline before publishing
Concessions POS
Sell snacks, drinks, and merchandise at the venue with CurtainCall's built-in point-of-sale system. Track inventory, process payments, and see concession revenue alongside ticket sales.
- ✓Tablet-friendly POS interface for concession stands
- ✓Menu builder with categories, pricing, and photos
- ✓Inventory tracking with low-stock alerts
- ✓Stripe/Square payment processing (same account as tickets)
- ✓Concession revenue in unified reporting dashboard
- ✓Receipt printing or email receipt options
Reporting & Analytics
Real-time dashboards show ticket sales, revenue, attendance, seat popularity, and concession performance — all in one place. Export reports for board meetings or grant applications.
- ✓Real-time sales dashboard with live ticket counts
- ✓Revenue breakdown by show, date, section, and ticket type
- ✓Seat popularity heatmaps (which seats sell first)
- ✓Attendance tracking (sold vs. checked-in vs. no-show)
- ✓Concession revenue integrated into show-level reports
- ✓CSV and PDF export for board reports and grant applications
- ✓Multi-show comparison across a season
Multi-Night Run Support
Theatre isn't a one-night event. CurtainCall supports multi-night runs natively — create a production once, set your performance dates, and manage ticket sales across all nights from one dashboard.
- ✓Create a production with multiple performance dates
- ✓Per-night pricing and availability controls
- ✓Unified reporting across all nights in a run
- ✓Copy settings from one night to another
- ✓Season pass and subscription support (coming soon)
Event Creation Wizard
Set up a new production in minutes with CurtainCall's step-by-step event wizard. Name your show, pick dates, assign a seat map, set pricing, and publish — all in a guided flow.
- ✓Step-by-step guided setup (5 steps to publish)
- ✓Venue/seat map selection from saved layouts
- ✓Pricing tier configuration per section
- ✓Preview customer-facing ticket page before publishing
- ✓Draft mode — save and publish later
Interested in how CurtainCall pricing works for your venue size? See the full pricing breakdown or read our Liahona Prep Academy case study to see CurtainCall in action.
CurtainCall vs. Competitors
How does CurtainCall stack up against the most popular ticketing platforms? This HTML comparison table covers features, fees, and fit for small venues. For a deeper dive, read our full CurtainCall vs. competitors analysis or the CurtainCall vs. Ticketmaster head-to-head.
| Feature | CurtainCall | Eventbrite | Ticketmaster | Ludus | ShowTix4U |
|---|---|---|---|---|---|
| Interactive Seat Map Builder | ✅ Drag-and-drop | ❌ No seat maps for small venues | ✅ Enterprise only | ✅ Basic | ⚠️ Limited |
| Mobile QR Check-In | ✅ Browser-based | ✅ App required | ✅ App required | ✅ Yes | ❌ No |
| Stripe/Square Payments | ✅ Both | ✅ Stripe only | ✅ Proprietary | ✅ Stripe | ⚠️ Limited |
| AI Smart Pricing | ✅ Built-in | ❌ No | ✅ Enterprise | ❌ No | ❌ No |
| AI Event Descriptions | ✅ Built-in | ❌ No | ❌ No | ❌ No | ❌ No |
| Concessions POS | ✅ Built-in | ❌ No | ⚠️ Add-on | ❌ No | ❌ No |
| Multi-Night Runs | ✅ Native | ⚠️ Workaround | ✅ Yes | ✅ Yes | ✅ Yes |
| Per-Ticket Fees | $0.50–$1.50 | $1.79 + 3.7% | $3–$10+ | $1.00+ | $0.75–$1.25 |
| Free Tier | ❌ Starts $39/mo | ✅ Free (limited) | ❌ No | ⚠️ Limited | ❌ No |
| PCI Compliance | ✅ Level 1 | ✅ Yes | ✅ Yes | ✅ Yes | ⚠️ Unclear |
| Real-Time Analytics | ✅ Dashboard | ✅ Basic | ✅ Advanced | ⚠️ Limited | ❌ No |
| Built for Theatre | ✅ Purpose-built | ❌ Generic events | ❌ Large venues | ✅ Performing arts | ✅ School theatre |
Comparison data as of July 2026. Pricing and features may change. See each provider's website for current details.
Frequently Asked Questions
What features does CurtainCall Ticketing include?
CurtainCall includes interactive drag-and-drop seat map builder, online ticket sales via Stripe and Square, mobile QR check-in, AI smart pricing, AI event description generator, concessions POS, real-time sales analytics, multi-night run support, discount codes, comp tickets, and PCI DSS compliant payment processing.
Does CurtainCall have a seat map builder?
Yes. CurtainCall includes a drag-and-drop seat map builder that supports curved rows, balconies, accessible seating markers, multiple venue layouts, and section-based pricing. You can build your exact venue layout visually and reuse it across productions.
How does CurtainCall mobile check-in work?
CurtainCall's mobile check-in uses QR codes. Each ticket has a unique QR code that door staff scan using any smartphone browser — no app download required. Real-time attendance counts are visible to all staff simultaneously.
Does CurtainCall support AI pricing?
Yes. CurtainCall's AI Smart Pricing analyzes event details, historical sales data, and demand signals to recommend optimal ticket prices. You can accept the AI suggestions or override them manually — you're always in control.
How much does CurtainCall cost?
CurtainCall plans start at $39/mo (Starter). Professional is $89/mo with a 7-day free trial. Business is $179/mo. Enterprise is $599/mo. All yearly plans save approximately 15%.
Related Articles & Resources
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